curl --request PUT \
  --url https://api.coralogix.com/mgmt/openapi/5/cases/priority-override/v1/{id} \
  --header 'Authorization: <api-key>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "priority": "CASE_PRIORITY_P1"
}
'

import requests

url = "https://api.coralogix.com/mgmt/openapi/5/cases/priority-override/v1/{id}"

payload = { "priority": "CASE_PRIORITY_P1" }
headers = {
    "Authorization": "<api-key>",
    "Content-Type": "application/json"
}

response = requests.put(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PUT',
  headers: {Authorization: '<api-key>', 'Content-Type': 'application/json'},
  body: JSON.stringify({priority: 'CASE_PRIORITY_P1'})
};

fetch('https://api.coralogix.com/mgmt/openapi/5/cases/priority-override/v1/{id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.coralogix.com/mgmt/openapi/5/cases/priority-override/v1/{id}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "PUT",
  CURLOPT_POSTFIELDS => json_encode([
    'priority' => 'CASE_PRIORITY_P1'
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: <api-key>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.coralogix.com/mgmt/openapi/5/cases/priority-override/v1/{id}"

	payload := strings.NewReader("{\n  \"priority\": \"CASE_PRIORITY_P1\"\n}")

	req, _ := http.NewRequest("PUT", url, payload)

	req.Header.Add("Authorization", "<api-key>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.put("https://api.coralogix.com/mgmt/openapi/5/cases/priority-override/v1/{id}")
  .header("Authorization", "<api-key>")
  .header("Content-Type", "application/json")
  .body("{\n  \"priority\": \"CASE_PRIORITY_P1\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.coralogix.com/mgmt/openapi/5/cases/priority-override/v1/{id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Put.new(url)
request["Authorization"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"priority\": \"CASE_PRIORITY_P1\"\n}"

response = http.request(request)
puts response.read_body

{
  "case": {
    "category": "CASE_CATEGORY_AVAILABILITY",
    "createTime": "2025-09-22T10:30:00.000Z",
    "groupings": [
      {
        "key": "service",
        "value": "payments"
      }
    ],
    "id": "3f166e9f-3c88-4af2-b52e-138f339dab3e",
    "impactedEntities": [
      {
        "apmService": {
          "language": "go",
          "name": "payments-api"
        },
        "apmDatabase": {
          "name": "orders-db",
          "system": "postgresql"
        }
      }
    ],
    "labels": [
      {
        "key": "team",
        "value": "backend"
      }
    ],
    "priority": "CASE_PRIORITY_P2",
    "status": "CASE_STATUS_ACKNOWLEDGED",
    "title": "Database outage investigation",
    "acknowledgeTime": "2023-11-07T05:31:56Z",
    "aiSummary": "<string>",
    "assignee": {
      "userId": "3af152ee-9eaf-4803-87f1-23c5fb2fbaa0"
    },
    "caseIndicators": {
      "alertIndicators": [
        {
          "alertId": "f56645c5-9cd4-4b9f-961f-4f852d8835a0",
          "alertVersions": [
            "1eae3615-79e7-4b54-88e0-6a77def653bf",
            "2fbf4726-8af8-5c65-99f1-7b88ef764c0g"
          ],
          "groupingType": "GROUPING_TYPE_COMPOSITE_ALERT",
          "latestAlertVersion": "1eae3615-79e7-4b54-88e0-6a77def653bf",
          "permutations": [
            {
              "permutation": {
                "service": "payments",
                "cluster": "prod"
              }
            },
            {
              "permutation": {
                "service": "billing",
                "cluster": "prod"
              }
            }
          ],
          "priority": "ALERT_PRIORITY_P2",
          "state": "ALERT_INDICATOR_STATE_TRIGGERED",
          "triggerTime": "2025-09-22T10:30:00.000Z",
          "customDataprimeQueries": [
            "source logs | filter $d.severity == 'ERROR'"
          ],
          "resolveTime": "2025-09-22T11:05:00.000Z",
          "resolveWithSignal": true,
          "suppression": {
            "activeSuppressionRules": {
              "suppressionRuleIds": [
                "1eae3615-79e7-4b54-88e0-6a77def653bf",
                "2fbf4726-8af8-5c65-99f1-7b88ef764c0e"
              ]
            },
            "alertDefinitionMuted": {},
            "suppressedTime": "2025-09-22T10:30:00.000Z"
          }
        }
      ],
      "genericIndicators": [
        {
          "externalId": "et-issue-8827",
          "id": "f56645c5-9cd4-4b9f-961f-4f852d8835a0",
          "indicatorType": "GENERIC_INDICATOR_TYPE_ERROR_TRACKING",
          "lastTriggeredAt": "2025-09-22T10:30:00.000Z",
          "priority": "INDICATOR_PRIORITY_P2",
          "status": "GENERIC_INDICATOR_STATUS_TRIGGERED",
          "entityLinks": [
            {
              "url": "https://app.coralogix.com/error-tracking/issues/abc123"
            }
          ],
          "labels": [
            {
              "key": "service",
              "value": "auth"
            }
          ],
          "lastResolvedAt": "2025-09-22T11:05:00.000Z"
        }
      ],
      "prometheusAlertIndicators": [
        {
          "alertGroupId": "5d41402abc4b2a76b9719d911017c592",
          "alerts": [
            {
              "alertGroupId": "5d41402abc4b2a76b9719d911017c592",
              "alertName": "HighRequestLatency",
              "annotations": {},
              "createdAt": "2025-09-22T10:30:00.000Z",
              "fingerprint": "a1b2c3d4e5f6a7b8",
              "generatorUrl": "https://prometheus.example.com/graph?g0.expr=...",
              "labels": {},
              "priority": "INDICATOR_PRIORITY_P2",
              "status": {
                "triggered": {
                  "triggeredAt": "2025-09-22T10:30:00.000Z"
                },
                "resolved": {
                  "resolvedAt": "2025-09-22T11:05:00.000Z",
                  "triggeredAt": "2025-09-22T10:30:00.000Z"
                }
              },
              "updatedAt": "2025-09-22T11:05:00.000Z",
              "query": {
                "promql": "histogram_quantile(0.95, rate(http_request_duration_seconds_bucket[5m])) > 1"
              }
            }
          ],
          "externalUrl": "https://alertmanager.example.com",
          "groupLabels": {},
          "priority": "INDICATOR_PRIORITY_P2",
          "receivedAt": "2025-09-22T10:30:00.000Z",
          "receiver": "webhook-coralogix",
          "status": {
            "triggered": {
              "triggeredAt": "2025-09-22T10:30:00.000Z"
            },
            "resolved": {
              "resolvedAt": "2025-09-22T11:05:00.000Z",
              "triggeredAt": "2025-09-22T10:30:00.000Z"
            }
          },
          "updatedAt": "2025-09-22T11:05:00.000Z"
        }
      ]
    },
    "duration": "<string>",
    "kpiBreaches": {
      "breachedKpis": [
        {
          "kpi_type": "KPI_TYPE_TIME_TO_ACKNOWLEDGE",
          "case_priority": "CASE_PRIORITY_P1",
          "resolution_breached_at": "2025-09-22T11:00:00.000Z"
        }
      ]
    },
    "ollyAnalysis": {
      "completedAt": "2025-09-22T10:30:00.000Z",
      "payload": {
        "generatedAt": "2025-09-22T10:30:00.000Z",
        "investigationSummary": "Latency spike on checkout-service correlates with a deploy of v1.42 and elevated DB pool saturation.",
        "remediationRecommendations": [
          "Roll back checkout-service to v1.41",
          "Increase orders Postgres pool size to 200"
        ],
        "rootCause": "Connection-pool exhaustion on the orders Postgres instance.",
        "rootCauseConfidence": "OLLY_ANALYSIS_ROOT_CAUSE_CONFIDENCE_HIGH"
      },
      "status": "STATUS_OK"
    },
    "priorityDetails": {
      "override": "CASE_PRIORITY_UNSPECIFIED",
      "system": "CASE_PRIORITY_UNSPECIFIED"
    },
    "readableId": "CASE-123",
    "resolutionDetails": {
      "reason": "Case was not applicable.",
      "resolveTime": "2025-09-22T11:15:00.000Z",
      "resolvedBy": {
        "system": {},
        "apiKey": {},
        "cxUser": {},
        "microsoftTeams": {},
        "pagerDuty": {},
        "prometheusAlertManager": {},
        "serviceNow": {},
        "slack": {}
      }
    },
    "updateTime": "2023-11-07T05:31:56Z"
  }
}

{
  "code": 349,
  "message": "<string>"
}

{
  "code": 349,
  "message": "<string>"
}

{
  "code": 349,
  "message": "<string>"
}